Publications.USA.gov Free 2015 Consumer Action Handbook – US

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“Use the Consumer Action Handbook (CAH) to get help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations, local, state, and federal government agencies, national consumer organizations, and more. (Previous item number: 568Y)”

https://publications.usa.gov/USAPubs.php?PubID=5131

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